Here's how technology projects work :
plan, implement, support, plan, implement, support.... Ad infinitum.

Sure, that's the best practice. And those three words stand for a heck of a lot. They stand for technology asset inventory, needs assessment, and gap analysis. They stand for testing, QA, and bug fixes. They stand for troubleshooting, adding new users, reconfiguring workstations, and updating software. And they stand for doing it all over again.

A technology plan is the single most important ingredient to effectively using technology in your organization. The technology planning process will help minimize technology-related crises, use staff time efficiently, and avoid wasting money on equipment.

Create a plan to help you think through your priorities in order to use technology in a way that directly furthers your mission.